Refund Policy

Our Refund Policy

At VectorTracings.com, we prioritize customer satisfaction and strive to deliver high-quality vector tracing and graphic design services. However, if you are not satisfied with our services, please review our refund policy below.

Refund Eligibility

1. Unsatisfactory Work:

If the delivered design does not meet the agreed-upon requirements, you may request a revision first, unlimited revisions are free!

If the issue cannot be resolved after multiple revisions, you may request a refund.

2. Non-Delivery of Service:

If we fail to deliver the service within the agreed timeframe and no communication has been made, you are eligible for a full refund.

3. Cancellation by Client:

If you cancel your order before work begins, a full refund will be provided.

If work has already started, a partial refund may be issued based on the progress made.

4. Technical Issues:

If technical problems on our end prevent us from completing your order, you are eligible for a full refund.

Non-Refundable Situations

If you approve the final design and make payments after delivery of your final files and request a refund afterward.

If the dissatisfaction is due to a lack of clear instructions or incomplete information provided at the time of order.

If the delay or dissatisfaction is caused by reasons beyond our control, such as unresponsive communication from the client.

Refund Request Process

1. Contact us at info@vectortracings.com with your order details and reason for requesting a refund.

2. Our team will review your request within 5 business days and may ask for additional information if necessary.

3. If your refund request is approved, the amount will be processed back to your original payment method within 7-10 business days.

Contact Us

For any questions regarding our refund policy, please reach out to us at:

Email: info@vectortracings.com

24/7 Hotline: +8801886727172 Whatsapp

Chat: Available on our website during business hours.

We value your trust in VectorTracings.com and are committed to delivering the best possible experience.

Thank you for choosing us for your graphic design needs!